Jayne Edmonds

Colleagues and co-workers who interact with awareness, respect and courtesy, create harmonious work environments and positive social relationships. Business Etiquette can make life easier, inspire and motivate others, and thereby contribute to an organization as a whole.

Emails that are clear, coherent and friendly help colleagues and clients build a common purpose, focus on solutions, and create a positive workplace culture. Participants attending this session become better able to write collegial, well-organized emails that produce results.

As we spend more time meeting virtually, let’s be sure to maintain and even strengthen the interpersonal connections between participants. Through this workshop, gain greater clarity into what participants notice when a virtual meeting is going well. Reaffirm the resources you can draw upon to create even better meeting dynamics.

Workplaces that encourage constructive feedback engender continuous learning and improvement. This workshop introduces a six-step strategy for giving constructive feedback plus the five-steps for conducting a collaborative performance review and all of those situations in-between. Practice the steps using realistic, workplace scenarios.

Would you like your employees or team/group members to utilize a Solutions Focused approach with their clients, colleagues or students/participants? Learn how to help others identity clear and realistic goals quickly and concisely, and then to make progress by focusing on existing strengths and capabilities. Learn to help others find solutions!

Learn how to create even more `win-win’ exchanges with clients, colleagues and all of those other important people in your life. Become familiar with four persuasive strategies and how they can be applied in everyday exchanges. Through discussions and role-play scenarios, you’ll practice dealing with challenging situations that require overcoming resistance and encouraging collaboration.